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Verbal Judo: The Gentle Art of Persuasion
George J. Thompson, Jerry B. Jenkins"When you react, the event controls you. When you respond, you're in control."
Verbal Judo is the classic guide to the martial art of the mind & mouth that can help you defuse confrontations & generate cooperation, whether you're talking to a boss, a spouse, or even a teenager.
For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently & persuasively in any situation. Verbal Judo shows you how to listen & speak more effectively, engage others through empathy (the most powerful word in the English language), avoid the most common conversational disasters, & use proven strategies to successfully express your point of view—& take the lead in most disputes.
This updated edition includes a new foreword & a chapter featuring Dr. Thompson's five universal truths of "human interaction":
- ° People feel the need to be respected
- ° People would rather be asked than be told
- ° People have a desire to know why
- ° People prefer to have options over threats
- ° People want to have a second chance
Stop being frustrated & misunderstood. Stop finding yourself on the losing end of an argument.
With Verbal Judo you’ll be able to have your say—and say what you mean.
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